These Terms of Service govern your access to and use of the BASED website, online store, products, services, and related digital features. By accessing our website, placing an order, creating an account, communicating with us, or otherwise using any part of our services, you acknowledge that you have read and agree to follow these Terms, together with any policies or conditions incorporated into them. If you do not agree with these Terms, please discontinue your use of the website and related services.
These Terms are intended to establish a clear understanding between you and BASED regarding the use of our online services. Additional terms may apply to particular products, promotions, purchases, communications, returns, refunds, privacy practices, or other features. Any such policies or requirements published through our website may form part of the terms applicable to your use of the relevant service.
We may update these Terms periodically to reflect changes in our business, website functionality, products, technology, or applicable legal requirements. Revised terms may be posted through the website together with an updated effective date. Where appropriate, we may also communicate significant changes through available contact methods. You are responsible for reviewing the current Terms from time to time. Continuing to use our services after updated terms take effect may constitute acceptance of those changes. If you disagree with a revised provision, you should stop using the affected services.
You must meet the applicable age and legal requirements to use our services. Users should generally be at least sixteen years old or satisfy the minimum legal age required to enter into an enforceable agreement in their jurisdiction. Where applicable law requires parental or guardian involvement for a minor, the necessary consent must be obtained before using the relevant services.
When you provide information to BASED, whether for an account, purchase, customer support request, communication, or another purpose, you agree that the information will be truthful, accurate, complete, and reasonably current. You are responsible for maintaining the security of account credentials and for activity conducted through your account. If you believe your login information has been accessed without authorization, please contact us promptly so that appropriate steps can be considered.
If you use our services on behalf of a company, organization, or other legal entity, you confirm that you have authority to act on behalf of that entity. You are responsible for ensuring that both you and the organization you represent comply with these Terms and all applicable laws and regulations.
Our services may only be used for lawful and legitimate purposes. You may not use the website to commit fraud, engage in unauthorized activity, interfere with our operations, harm other users, violate another party’s rights, or attempt to compromise the security of our systems. Activities that disrupt website performance, introduce harmful code, gain unauthorized access, or otherwise interfere with the availability or integrity of our services are prohibited. We may restrict, suspend, or terminate access when circumstances reasonably warrant such action.
Some website features may require an account or the submission of personal and payment information. By using those features, you agree to provide information appropriate for the requested service and to maintain the confidentiality of your account credentials. We may take action regarding an account where we identify suspected fraud, security concerns, unauthorized use, unlawful behavior, or material violations of these Terms.
Our online store allows customers to purchase BASED products. When submitting an order, you are responsible for providing accurate contact, billing, and delivery information and for paying all applicable charges associated with the transaction. Product descriptions, images, prices, specifications, available quantities, sizes, colors, and other details may change from time to time. We make reasonable efforts to present information accurately, but website displays and device settings may affect how certain colors or visual characteristics appear.
We reserve the right to correct typographical, pricing, product, inventory, or other errors and to modify product information when necessary. We may also restrict quantities, discontinue products, decline orders, or cancel transactions when appropriate. If an order is canceled after payment has been received, any eligible amount collected for the canceled portion will be handled in accordance with the applicable refund policy.
Orders are generally processed after successful payment authorization. By placing an order, you authorize BASED and its payment providers to process the selected payment method for the applicable purchase price, shipping charges, taxes, and other amounts that are properly associated with the transaction.
Shipping estimates are provided for general planning purposes and should not be interpreted as guaranteed delivery dates. Delivery can be affected by carrier operations, weather, transportation conditions, customs procedures, technical issues, holidays, or other circumstances outside our direct control. Returns, exchanges, and refunds are governed by the policies made available through our website.
Promotional codes, discounts, coupons, special pricing, and other offers may have individual eligibility requirements and expiration dates. Unless expressly permitted by the applicable promotion, offers may not be reproduced, transferred, resold, manipulated, or combined with other discounts. We reserve the right to correct promotional errors or withdraw an offer where necessary.
The website may include written content, photographs, product imagery, graphics, videos, audio, logos, trademarks, software, designs, layouts, and other materials. These materials may belong to BASED or may be provided under rights held by third parties. Except where permission is expressly provided, website content may not be copied, republished, modified, distributed, sold, or commercially exploited without appropriate authorization.
Any material you voluntarily submit through our services remains subject to your responsibility. You must have the necessary rights and permissions to provide such material and must ensure that it does not infringe intellectual property rights, violate privacy rights, contain unlawful material, or create security or legal risks. By submitting content, you grant BASED the rights reasonably necessary to host, store, reproduce, display, adapt, and use that content in connection with operating, maintaining, and improving our services, subject to applicable law and our Privacy Policy.
You may not attempt to obtain source code through unauthorized means, reverse engineer our technology where prohibited, remove proprietary notices, introduce malicious software, use automated systems or scraping tools without authorization, overload our infrastructure, or interfere with the normal operation of the website. You are also prohibited from using our branding or proprietary materials in a way that falsely suggests sponsorship, affiliation, authorization, or endorsement.
Our website and services are provided based on availability. While we work to maintain reliable functionality, we do not guarantee that the website will always be uninterrupted, error-free, completely secure, or free from inaccurate information. To the extent permitted by law, warranties not expressly stated in these Terms are excluded, including certain implied warranties concerning merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent allowed by applicable law, BASED and its related parties will not be responsible for indirect, incidental, special, consequential, or similar losses arising from or connected with the use of our website, products, or services. Some jurisdictions restrict limitations of liability, so particular provisions may be limited or unavailable depending on the laws applicable to you.
You agree to protect and reimburse BASED, its affiliates, personnel, representatives, partners, contractors, and service providers against claims, losses, liabilities, damages, expenses, and reasonable costs resulting from your misuse of our services, breach of these Terms, violation of law, or infringement of another person’s rights, to the extent permitted by applicable law.
Certain disputes may be subject to binding arbitration rather than being resolved through a court proceeding. Where an arbitration requirement applies, you may be giving up the ability to have the dispute decided by a judge or jury. Applicable law may also restrict participation in class, collective, or representative proceedings for covered disputes. If an arbitration provision gives you an opportunity to opt out, you may generally do so by submitting a qualifying request within thirty days after initially accepting these Terms.
Before beginning formal arbitration for a covered dispute, both parties agree to make reasonable efforts to resolve the matter informally. If the issue cannot be resolved through informal communication within the applicable sixty-day period, the dispute may proceed according to the arbitration requirements contained in these Terms.
To exercise an available arbitration opt-out right, send your request to basedretailer@gmail.com. The request should clearly identify that you are declining the arbitration provision and provide sufficient information to identify the individual or account involved, including your name, address, and account email address where applicable.
Comments, reviews, suggestions, ideas, and other feedback voluntarily provided to BASED may be considered for purposes such as improving products, services, website functionality, or customer experiences. Unless otherwise agreed in writing, submitting feedback does not create an obligation for BASED to provide payment, ownership rights, or other compensation.
These Terms are governed by the laws of the State of California, except where applicable law requires otherwise. Disputes that are not subject to arbitration should generally be brought before the appropriate courts located in Los Angeles, California, unless another jurisdiction or venue is required by applicable law.
We may modify, suspend, restrict, or discontinue portions of our website or services when reasonably necessary. These Terms do not establish an employment relationship, partnership, joint venture, franchise, or agency relationship between you and BASED.
If a court or other authorized authority determines that any portion of these Terms is invalid or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law. These Terms and the policies expressly incorporated into them constitute the applicable agreement concerning your use of our services and replace prior understandings relating to the same subject matter.
BASED is not responsible for delays, interruptions, or failures caused by events outside our reasonable control. Such circumstances may include natural disasters, severe weather, infrastructure problems, transportation disruptions, government actions, communication failures, cyber incidents, technical outages, labor disruptions, or other unforeseen events that cannot reasonably be prevented or controlled.
If you have questions about these Terms, your account, an order, our website, or any related service, please contact our customer support team at basedretailer@gmail.com. We encourage customers to contact us whenever clarification is needed and will make reasonable efforts to provide information concerning the terms and conditions applicable to our services.
By continuing to access or use the BASED website and related services, you acknowledge that you have had an opportunity to review these Terms and agree to comply with the requirements that apply to your activities. Please check the website periodically for updates so that you remain informed about the terms currently governing your use of our services.
